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The Printery House has been in the mail order business for more than fifty years. We also sell most of our products through religious goods stores. We recognize three groups of customers:
Payment may be made by check, money order, or credit card.
Make checks out to The Printery House.
If paying by credit card, we accept Visa, MasterCard, or Discover.
If sending a credit card order by mail, be sure to include the card number and expiration date and sign your name.
For security reasons, you should never send your credit card number in an email. Use only secured web sites such as ours to submit credit card information.
Do not send cash or stamps.
To shop online, just begin at www.printeryhouse.org. You may complete your purchase online with a credit card or print it for mailing with a check or money order. Institutional customers with established 30-day terms may also complete orders online. Dealers should order through our dealer site, wholesale.printeryhouse.org.
To place an order over the phone, just call toll free (800) 322-2737.
Our business hours are 8 am to 4:00 pm Central time, Monday through Friday.
We have an answering service that can take orders 24 hours a day Monday through Saturday. We will not accept a phone order on Sundays or Holy days.
Use our toll free fax line (888) 556-8262.
You may fax your order 24 hours a day, 7 days a week.
Credit card orders or Institutional purchase orders only.
Please do not fax imprint images to be scanned. The quality is insufficient.
Our online shopping cart makes it easy to send your order by mail. Simply browse the site and add the items to your cart, then take your cart to check out. At the payment step of the checkout process, specify payment by check or money order, and we will prepare a copy of your order that you can print and mail to us with your payment.
You may also use the order form included in our catalog, or type or clearly hand write your order with all necessary information (name, address, etc.) on any sheet of paper. Just be sure to correctly calculate the total, including shipping charges (see below), and to send the payment with your order.
For orders shipping within the 48 contiguous US states and the District of Columbia, we add a charge for shipping and handling based on the total cost of merchandise ordered:
Certain oversize items require an additional charge. This will be noted on the item page. Free shipping promotions do not apply to oversize charges.
You may expect to receive your order within 4-8 business days if the items ordered are in stock.
Orders with quantity discounts and orders shipping outside the contiguous 48 US States and the District of Columbia are charged actual shipping cost.
We can provide Next Day or 2nd Day delivery within the contiguous 48 US States and the District of Columbia on any telephone, fax, or web order. Orders for stock items submitted by 1 PM will be shipped the next business day. (Imprinted items are excluded; please call for a timeframe on imprinted items.) Heavyweight, oversize, and drop-ship items are not eligible for expedited shipping. For expedited shipment service add the following charges to the rates given above:
For 2-Day delivery (business days) add $17.00 to the above rates.
For Next Day delivery (business day) add $28.00 to the above rates.
Orders qualifying for free ground shipping on a promotion pay only the additional amount for expedited shipping. Otherwise, the expediting fee is added to the regular ground shipping charge.
We are happy to accept orders from outside the USA subject to these conditions:
To send items as gifts, submit a separate order for each recipient, providing the recipient's shipping address. Shipping and Handling charges apply to each order. We will ship the order with a packing slip that does not show prices. You may submit a gift message to be printed on this packing slip. We will send a regular invoice to your billing address. Sorry, we do not offer gift wrapping service.
For our retail and institutional customers buying in larger quantities, we offer price discounts for certain products:
For details, please call, fax, or write for a quote. The online store does not automatically apply these discounts. Hopefully, we will notice when entering the order and will apply discounts as appropriate. If you believe you are entitled to a discount, please remind us in the 'special instructions' section of your order checkout information.
We try to avoid sending duplicate catalogs, but sometimes your name can creep into our database more than once. If you are receiving duplicate copies, please send us all the labels, indicating which one you prefer. We will eliminate the duplicates. In the meantime, why not share your extra copy with a friend who might appreciate our products as much as you do?
Note: Sometimes we deliberately send more than one copy of a catalog to you at different times, in case you aren't ready to buy when the first catalog comes. In this case, the addresses will have different codes in the blue box on the back of the catalog. If you prefer not to receive multiple mailings, please conact customer service.
If you are not satisfied with your order for any reason, we will accept the prompt return of merchandise for refund or exchange. Just call our customer service number (800) 889-0105 during office hours as above or send a fax or e-mail message explaining the problem.
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Proceeds from the Printery House help to support the monks of Conception Abbey and Conception Seminary College, where young men receive an accredited college education as they study in preparation for the Catholic priesthood.
The Printery House is making every effort to protect the environment by using papers that either contain recycled content or have been purchased from paper mills which practice responsible forestry stewardship. All in-house paper scrap from the production process is recycled.
Willow Tree® is a registered trademark of Susan Lordi. Willow Tree® products in the United States are distributed exclusively by DEMDACO. Other than in its capacity as an independent authorized reseller, neither The Printery House nor this website is affiliated with, endorsed by or sponsored by Susan Lordi or DEMDACO.
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This site last updated: Thursday, March 23, 2017