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(660) 944-3100

Dealer Terms

Updated 1/22/2020

How to order at Wholesale Discounts for Resale

You can become a dealer (reseller) for products of The Printery House if you purchase our products primarily for resale to consumers rather than for your own use. To order from The Printery House for resale at dealer discounts and avoid paying state sales tax, you must supply a valid state resale certificate. Please note that in most states there is a specific certificate or form available from the state department of revenue for this purpose. Please see our list of state tax exemptions for the correct forms.

When ordering online, please log in to your account before adding items to your cart. Your account must already be set up as a wholesale account in order for the site to show you your discounts. If you place an order on our web site without logging in to your wholesale account, you may be billed full retail price for the items you order.

Requirements for Becoming a Printery House Dealer

We reserve the right to establish conditions that bona fide dealers must meet and to refuse dealer discounts to those customers that fail to meet them. In general, you must:

Discounts to Dealers

We offer 30-50% discounts off of the suggested retail to established dealers for most of our products. There is no discount on the service fees for our custom imprinting services, but the normal dealer discounts apply to the products.

We offer a selection of gift items from various manufacturers to dealers at a 25 or 30% discount. This service is intended primarily for stores who cannot otherwise meet the minimum order requirements for these manufacturers. Some products shown in our retail catalog and on our web site are not available for resale under any conditions.

We offer a line of custom-printed church ministry invitations suitable for ordinations, jubilees, anniversaries and other religious celebrations. We offer dealers a 30% discount on these items. Call or write for details and samples.

When in doubt, the product pages in our online catalog indicate current dealer pricing for the items shown when you are logged in to a dealer account.

Dealer discounts are off our suggested retail price. You are free to set retail prices as you wish.

Promotional discounts intended for retail consumers do not apply to wholesale accounts. Wholesale discounts supersede and cannot be combined with any other promotional offers or discounts. If you inadvertently receive our retail catalog or retail email promotions, please let us know.

Price and Availability Change Policy

Our discounts and prices are subject to change without notice. If a product is out of stock but not discontinued, there may be a delay before it is reprinted. Products may be discontinued without notice.

Placing Orders

Use our web site at https://www.printeryhouse.org or our toll free fax line (888) 556-8262 for the fastest and most accurate service. Fax your order any time, or call our Customer service number (800) 889-0105 between 8:00 am and 4:00 pm Central time, Monday through Friday (but not on Holy Days).

Minimums, Packing, and Data

There is no minimum order quantity (except that our cards are sold in packages of 4, 5, or 10, depending on the price point).

Cards intended for display in store fixtures for individual sale are shipped in polywrap. Pocket liners are available upon request. Card assortments intended for sale as a unit are packaged in trays, shrink-wrapped and labeled.

UPC bar-coding is printed on each item labeled for individual sale. Data files of UPC codes are available for download from our web site soon after the products are introduced. On the web site, see Information > For Dealers > Dealer Data Download. (This is only available if you are logged in to a wholesale account.)

Payment Terms

New Dealers: Prepayment is required for your first order. We accept credit cards and checks. Make checks out to The Printery House.

Established Dealers: Terms are Net 30. Payment must be received within 30 days after the invoice date unless you have received prior approval for extended terms with us or taken advantage of a special marketing offer.

Payment by Credit Card: If paying by credit card, we accept Visa®, MasterCard®, or Discover®.
Credit Cards

When sending a credit card order by mail or fax, be sure to include the card number and expiration date and sign your name. For security reasons, please do not email credit card numbers.

Finance Charges: Past due accounts are charged 1.5% per month finance charge on overdue amounts. Accounts refusing to pay applicable finance charges will be discontinued. If your account is 90 or more days overdue, it will be placed on hold no further orders will be shipped until the account is current.

Shipping

Freight Charges: We provide free freight to shipping addresses within the 48 contiguous US states for orders totaling $800 or more (merchandise cost after discount). On all other orders we will bill you for the actual carrier shipping cost.

Shipping Method: We normally ship dealer orders via FedEx Commercial Ground. Faster options are available, but we do not guarantee that your order will ship the same day it is placed. Orders usually ship within 1-2 business days.

Drop Shipping: If you do not want to stock inventory, you may have us drop ship your orders directly to your customers. However, there is a fee of $2.00 added to each order for this service. Each shipping address is considered a separate order. Drop Ship orders will be sent with a packing slip with your company name and contact information on the front, but our return policy and contact information on the back. We can even print your logo (contact us for specifications). If you want the packing slips not to include the Printery House information on the back, the drop ship fee increases to $5.00 per order.

Outside the USA: We are happy to accept orders from outside the USA subject to these conditions:

Returns and Claims

Our Guarantee - Claims and Returns
If you are not satisfied with your order for any reason, we will accept the return of merchandise for refund or credit if notified within 10 days of delivery (as reported by the carrier). If the delivery date is not available from the carrier, the cutoff will be 15 days from the date of shipment for shipments within the contiguous 48 US states, or 30 days from the date of shipment for international shipments.

Claims regarding damaged or mis-shipped goods due to our error will be corrected promptly, and we will refund or pay the return shipping charges.

If the return is not due to either our error or damage before delivery, the customer will be responsible for the return shipping charges, and no shipping charges will be refunded.

Please call our customer service number (800) 889-0105 during office hours or send a fax or e-mail message to request return authorization.

Credits over 120 days old must be used by May 31 of each calendar year, or they will be forfeited.

Return Policy for Shopworn Items
If your shelves have shopworn or slow-moving greeting cards, notes, prayer cards, or holy cards, we will take them back under these terms:

If you are not clear about any detail of this policy, call for clarification before returning products to us.