Dealer Terms

How to order at Wholesale Discounts

To order from this website and get dealer discounts, please log in to your account before adding items to your cart. Your account must already be set up as a wholesale account. If you place an order on this web site without logging in, you may be billed full price for the items you order.

Requirements for Becoming a Printery House Dealer or Reseller

You can become a dealer for The Printery House if you purchase our products primarily for resale to consumers rather than for your own use.  We reserve the right to establish conditions that bona fide dealers must meet and to refuse dealer discounts to those customers that fail to meet them. In general, you must:

• Be a store with regular customer hours, a catalog mailer with a published catalog, or an internet marketer with an web site offering our products for sale to end-user customers from your own inventory.

• Have a ship-to address that UPS or FedEx recognizes as commercial rather than residential.

• Comply with the Dealer Terms & Conditions described below.

Discounts to dealers

We offer 30-50% discounts to established dealers off of the suggested retail for products which we produce.

There is no discount on our custom imprinting services.

We offer many gift items from various manufacturers to dealers at a 25 or 30% discount. This service is intended primarily for stores who cannot otherwise meet the minimum order requirements for these manufacturers.

When in doubt, the product pages in our online catalog indicate dealer pricing for the items shown.

Dealer discounts are off our suggested retail price. You are free to set retail prices as you wish.

Price and availability change policy

Our discounts and prices are subject to change without notice. If a product is out of stock but not discontinued, there may be a delay before it is reprinted. Products may be discontinued without notice.

Placing Orders

Use this web site or our toll free fax line (888) 556-8262 for the fastest and most accurate service. Fax your order any time, or call our Customer service number (800) 889-0105 between 7:00 AM and 3:00 PM Central time, Monday through Friday (but not on Holy Days).

Claims and Returns

Claims should be made within 10 days of receipt. If it is our error or damaged goods, we will correct the problem promptly.

Payment Terms for New Dealers

Prepayment is required for your first order. We accept credit cards and checks. Make checks out to The Printery House.

If paying by credit card, we accept Visa®, MasterCard®, or Discover®.
When sending a credit card order by mail or fax, be sure to include the card number and expiration date and sign your name. For security reasons, please do not email credit card numbers.

Payment Terms for Established Dealers

Terms are Net 30. Payment must be received within 30 days after the invoice date unless you have received prior approval for extended terms with us or taken advantage of a special marketing offer.

Past due accounts are charged 1.5% per month service charge on overdue amounts. Accounts refusing to pay applicable service charges will be discontinued. If your account is 90 or more days overdue, it will be placed on hold no further orders will be shipped until the account is current.

Outside the USA

High shipping costs, taxes, and duty are often obstacles to non-US dealers. For this reason, we support third party distributors in some countries who are able to consolidate shipping for lower landed costs and provide you with local stock and do business with you in local currency. Call, email  or write us to find out if there is a distributor in your country.

If there is no local distributor, we are happy to accept orders from outside the USA subject to these conditions:

• Order must be paid in US dollars via a check from a US bank, international money order, or one of the above credit cards.
• You will be charged for the actual cost of shipping.
• We have limited ability to understand your order in languages other than English.
• You may incur tax or duty charges in your country over which we have no control.
• UK Customers please see our UK Sales Policy.
• EU Customers please see our EU Sales Policy.

Minimums and Packing

There is no minimum order quantity (except that our cards are sold in packages of 4, 5, or 10, depending on the price point).

Cards intended for display in store fixtures are shipped in polywrap. Pocket liners are available upon request. Card assortments intended for sale as a unit are packaged in trays, shrink-wrapped and labeled.

UPC bar-coding is printed on each item labeled for individual sale. Data files of UPC codes are available for download from this web site soon after new catalogs are mailed.

Freight Allowances

We provide free freight in the USA for orders of $800 or more.

On all other orders we will bill you for the actual shipping cost.

You may also give us your UPS or FedEx account number for Collect or Bill Receiver billing of shipping charges. If you bill collect to your FedEx account, and additional pickup fee of $3.49 will be added to each order.

Return Policy

If your shelves have shopworn or slow-moving greeting cards, notes, prayer cards, or holy cards, we will take them back under these terms:

• We will credit your account with 50% of the current wholesale (discounted) value upon receipt.
• The credit will be applied to future orders. It cannot be refunded.
• You bear the cost of return transportation.
• These product categories are not included: Christmas cards, calendars, Valentine, St. Patrick's Day, Mother's Day, Father's Day and Easter cards, crucifixes, sculptures, icons, icon prints, and icon matted prints.

If you are not clear about any detail of this policy, call for clarification before returning products to us.

Church Ministry or Ordination Invitations

We offer a line of church ministry invitations suitable for ordinations, jubilees, anniversaries and other religious celebrations.  Call or write for details and samples.

Our Guarantee

If your are not satisfied with your order for any reason, we will accept the return of merchandise for refund or exchange within 10 days of shipment. Just call our customer service number (800) 889-0105 during office hours as above or send a fax or e-mail message explaining the problem.