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Our phone hours are from 7:00 AM to 3:00 PM Central Time Monday through Friday.

About Ordering

Ordering terms and conditions

The Printery House has been in the mail order business for more than fifty years. We also sell most of our products through religious goods stores. We recognize three groups of customers:


Payment

Payment may be made by check, money order, or credit card.
Make checks out to The Printery House.

credit cards
If paying by credit card, we accept Visa, MasterCard, or Discover.
If sending a credit card order by mail, be sure to include the card number and expiration date and sign your name.
For security reasons, you should never send your credit card number in an email. Use only secured web sites such as ours to submit credit card information.

Do not send cash or stamps.


Online Orders

To shop online, just begin at www.printeryhouse.org. You may complete your purchase online with a credit card or print it for mailing with a check or money order. Institutional customers with established 30-day terms may also complete orders online. Dealers may also order through our dealer site, wholesale.printeryhouse.org.


Phone Orders

To place an order over the phone, just call toll free (800) 322-2737.
Our business hours are 8 am to 4:00 pm Central time, Monday through Friday.
We have an answering service that can take orders 24 hours a day Monday through Saturday. We will not accept a phone order on Sundays or Holy days.


Fax Orders

Use our toll free fax line (888) 556-8262.
You may fax your order 24 hours a day, 7 days a week.
Credit card orders or Institutional purchase orders only.
Please do not fax imprint images to be scanned. The quality is insufficient.


Mail Orders

Our online shopping cart makes it easy to send your order by mail. Simply browse the site and add the items to your cart, then take your cart to check out. At the payment step of the checkout process, specify payment by check or money order, and we will prepare a copy of your order that you can print and mail to us with your payment.

You may also use the order form included in our catalog, or type or clearly hand write your order with all necessary information (name, address, etc.) on any sheet of paper. Just be sure to correctly calculate the total, including shipping charges (see below).


Sales Tax

The Printery House now collects sales tax on orders shipped to the following states. Sales tax is always based on the address the order ships to, regardless of the location of the person paying the bill, except for gift orders shipping into Illinois from a person in another state.

Some states may also consider certain items exempt from sales tax.

Click here to find the tax rate at your shipping address
State Tax On
Georgia Merchandise, Services & Shipping
Illinois Merchandise, Services & Shipping
Indiana Merchandise, Services & Shipping
Kansas Merchandise, Services & Shipping
Kentucky Merchandise, Services & Shipping
Louisiana Merchandise, Services & Shipping
Maryland Merchandise and services only
Michigan Merchandise, Services & Shipping
Minnesota Merchandise, Services & Shipping
Nebraska Merchandise, Services & Shipping
New Jersey Merchandise, Services & Shipping
North Carolina Merchandise, Services & Shipping
Ohio Merchandise, Services & Shipping
Pennsylvania Merchandise, Services & Shipping
Virginia Merchandise and Services only
Wisconsin Merchandise, Services & Shipping

Sales Tax Exemptions

Click here for information by state on claiming sales tax exemption for resale or as a nonprofit


Shipping Rates

Updated February 17, 2022

For retail orders shipping within the 48 contiguous US States, we add the following estimated shipping charges based on the total cost of merchandise ordered:

Merchandise Total Standard 2-Day Expedited
$0.01-$10.00 $5.99 $28.99
$10.01-$25.00 $7.99 $28.99
$25.01-$40.00 $8.99 $28.99
$40.01-$65.00 $10.99 $31.99
$65.01-$90.00 $11.99 $35.99
$90.01-$120.00 $13.99 $36.99
$120.01-$150.00 $14.99 $44.99
$150.01-$200.00 $15.99 $48.99
$200.01-$250.00 $16.99 $54.99
$250.01-$350.00 $17.99 $54.99
$350.01 and up,
add % of merchandise total:
5% 20%

Expedited service is availble for in-stock items on normal business days, Monday through Friday, excluding holidays and holy days. If you require Saturday delivery, please call for availability before noon on Thursday. If your order includes imprinted items, it may take an extra day to prepare. Please call for an estimated ship date.

Effective November 9, 2022, we no longer offer Next Day expedited service.

Bulk Orders: Orders with quantity discounts are charged published carrier rates based on the method, weight and destination of the shipment, rather than the flat rates quoted above.

Certain oversize items require an additional charge. This will be noted on the item page. Free shipping promotions do not apply to oversize charges.

Orders with quantity discounts and orders shipping anywhere outside the 48 contiguous US States are charged published carrier rates.

Orders are shipped using a carrier of our choice. If you prefer shipment by a specific carrier (USPS, FedEx, or UPS), please communicate your request when you place your order. You will be charged the carrier list price if you specify a carrier.

You should expect your order to ship within 1-3 business days if the items ordered are in stock. Bulk orders may take longer.

Even with expedited shipping the carriers do not guarantee shipping times. Therefore The Printery House cannot predict or guarantee how quickly any carrier will deliver your order. Because shipping is out of our control, no refunds of shipping costs will be given for delayed shipments.


Outside the USA

Updated March 31, 2021

For customers outside the USA, EU and UK, we are happy to accept international orders under these conditions:

Customers in the UK (England, Scotland, Wales, or Northern Ireland) please see our UK Sales Policy.

Customers in the EU (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden) please see our EU Sales Policy.


Gift Orders

To send items as gifts, submit a separate order for each recipient, providing the recipient's shipping address. Shipping charges apply to each order. We will ship the order with a packing slip that does not show prices. You may submit a gift message to be printed on this packing slip. We will send a regular invoice to your billing address.
Sorry, we do not offer gift wrapping service.


Quantity Discounts

Updated June 9, 2020

For our retail and institutional consumer customers buying in larger quantities, we offer price discounts for certain products:

For details, please call, fax, or write for a quote. The online store does not automatically apply these discounts. Hopefully, we will notice when entering the order and will apply discounts as appropriate. If you believe you are entitled to a discount, please remind us in the 'special instructions' section of your order checkout information.


Duplicate Catalogs

We try to avoid sending duplicate catalogs, but sometimes your name can creep into our database more than once. If you are receiving duplicate copies, please send us all the labels, indicating which one you prefer. We will eliminate the duplicates. In the meantime, why not share your extra copy with a friend who might appreciate our products as much as you do?
Note: Sometimes we deliberately send more than one copy of a catalog to you at different times, in case you aren't ready to buy when the first catalog comes. In this case, the addresses will have different codes in the blue box on the back of the catalog. If you prefer not to receive multiple mailings, please conact customer service.


Our Guarantee

If you are not satisfied with your order for any reason, we will accept the prompt return of merchandise for refund or exchange. Just call our customer service number (800) 889-0105 during office hours as above or send a fax or e-mail message explaining the problem.


Return Policy

We carefully pack and ship your order to ensure it arrives in good condition. If you are not completely satisfied with items you ordered or the condition of the shipment, you may return it within 30 days from receipt, with a brief explanation of what you would like us to do (replace the item with the same thing, or credit your account).

For goods damaged in shipping please keep the box and packing material and call 800-889-0105 for instructions. UPS or FedEx may want to inspect the shipment.

Please fill out the form on the back of your packing slip and include it with your return. As soon as we receive your return we will act on your request. Be sure to include a phone number.


Return Procedure

  1. The Printery House must receive returns within 30 days of your receipt of the order.
  2. Use the original packing materials. This is simpler for you, and provides us a check on our packing procedures. Include the invoice or packing list, or a copy of it.
  3. Please use FedEx, UPS, or U.S. Mail, prepaid, so you get a receipt.
  4. Retain your receipt until you receive credit, refund, or replacement.
  5. If the problem was our error, return shipping charges will be credited to your account unless you request a refund.
  6. Allow two to three weeks for us to receive and process your return.

Address for UPS and FedEx shipments:
The Printery House
Attention: Returns
37112 State Highway VV
Conception, MO 64433

Address for U.S. Post Office shipments:
The Printery House
Attention: Returns
PO Box 12
Conception, MO 64433


Promotion Terms and Conditions

Free Shipping Offers:

Free shipping offers apply only to orders shipping via standard domestic U.S. ground service of our choice to destinations within the contiguous 48 US states. Imprinting charges, regular shipping charges, or expedited shipping charges do not count toward minimum purchase requirements. Expedited or rush shipping is not discounted. Extra charges for heavyweight or oversize items still apply. One offer per order. Offers may not be combined or applied to previous purchases. Online orders must be completed before the offer expires to qualify. Offer not valid for wholesale customers. Offers expire 7 days after the start date unless otherwise stated. The start date for emails promotions is the date the email is sent. The start date for print promotions is the date it is mailed.